Victoria Rickham |
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| "My experience with Yumi has been excellent from start to finish of the transaction. Her great customer service skills, patience, thoroughness and attention to detail all were overwhelming appreciated throughout. As a first time single female buyer I was intimidated but was put at complete ease and could trust that Yumi would follow through and often times go above and beyond the call of duty to see that my wishes were met. She is a great agent and an excellent personality as well. I have found my real estate agent for life." | ||
Migiwa Coplan |
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| "During my search for my dream home, many seller's agents I encountered didn't pay attention to visitors or some times ignore my presence since I didn't look like a serious buyer. Even if some agents talked to me and answered my questions, answers were vague because they wanted to sell a property, of course. But Yumi was different. When I met Yumi at first time, she was showing a property as a seller's agent. I was impressed the way she set up the Open House. The property was decorated in detail, simply and logically, and yet very welcoming. When I asked her some questions, she took her time to answer my questions honestly. She could convince or feed me selling points of the property, but she didn't because she understood the property didn't serve my needs. Instead, she gave me an advice. Definitely, she was not a salesperson, but she is a professional real estate agent. That is why I chose her as my agent. During my search of dream house, like some seller's agent prejudged me, I prejudged her by her impression. She looks young and gentle and soft spoken, so I had some doubt if she could negotiate well. But it was a silly thought. As a trustable and responsible agent, she could fight for me all the way, yet in a reason. She won't take advantage of people, but her sense of fairness will eventually win over every ones interest. My experience with Yumi has been excellent. Not only I found a real estate agent, but also I found a great friend. So, when she asked me to write a letter, I answered "YES" without any reservation. Her thoughtfulness, patience and working ethic were beyond ordinary. I have no doubt she will represent anyones best interest. " | ||
Ben Schob and Phillip Hinds |
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| "It was a real pleasure working with Yumi, she made the experience feel very stress free. At every step of the way it was clear to us that she had our best interests at heart, and that she would go the extra mile to make sure that we were well looked after throughout the whole process. Her knowledge of property laws and regulations was impressive and she was extremely thorough making sure nothing was overlooked. She also had at her disposal other services such as painters, professional cleaning services and the backing of her reality company Keller Williams. I would highly recommend Yumi Mandt-Rauch as our realtor of choice for all our property transactions. It was an honor to work with her. We could not have been in better hands." | ||
Noriko & Ken Watanabe from Yokohama, Japan. |
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| For us, as a very first-time buyer of the US real estate from Japan, Yumi is not just another good real estate agent! She thaught us from A to Z about the market, busines customs,legislations, and many other things, in order for us to become a good buyer there. Depite of our time differences, she often sent us long e-mails about the purchase in the middle of the night in LA. Yumi is truly a very honest, hard-working, and sincere business person that you can always count on. | ||
Gay Abarbanell, CFP®, CSA |
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| My condo went on the market as the market was plummeting. Yumi was tireless in staging, analyzing the rapidly changing prices and repeatedly showing the unit to both other realtors and to prospective buyers. At the same time I left the country on a 3 week trip. Yumi kept up the intense attention to getting my unit sold by year end and dealt seamlessly with the person holding my Power of Attorney. When she finally secured a buyer and, negotiated a good price considering the state of the market, the buyer's bank withdrew the particular class of loan they were prequalified for. Once again, Yumi worked non-stop through the holidays and the deal still closed on the last day of the year. No one could ask for a better, more knowledgeable, more dedicated ally. Even after the closing she has still been there assisting with many little things that came up. I would unhesitatingly recommend her to anyone looking for not only the best realtor in town but the kindest and most persistant on your behalf. | ||
Punky McDaniels |
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| Well. I was hoping that having Yumi selling my condo would be OK. I didn't expect the entire deal to go that easy and that fast. I decided to move out of my condo in Culver City, gave the keys to Yumi and hope. A little surprise came few days later in my inbox. Pictures of what looked like my place but much prettier. Yes!!!! Yumi came with her own stuff and staged my place like I wanted to live there again. So of course people lined up to visit and to make offers. It took just few days for me to say yes to a gentleman who wanted my place really bad. Then everything went really fast. Everybody told me before I decided to sell that it wasn't the right time, the economy, the mortgage crisis...... They of course didn't know my secret weapon. Yumi with her big smiles, availability and dedication made all the difference. Yumi you're the best, I mean it. I wish everybody was conducting business like you do. Thanks a million. | ||
Leonard and Claudine Edelstein |
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| When we had our second child we were looking to move into a a bigger house that could fit our growing family. Yumi was an amazing realtor and friend that with so much patience and hard work made our dreams come true! She was always there for us even when we felt that we couldn't do it anymore, I was 9 months pregnant ! Yumi is an honest, caring person that really cares about the best interest of her clients. Yumi not only found the perfect house for us but also was able to sell our townhouse.In the past we have worked with other realtors but I have never met anyone like Yumi. She does her job with grace and kindness and lots of professionalism.
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Paul and Tracy Freeman recent clients selling their home in Culver City |
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| We highly recommend Yumi to anyone interested in buying or selling a home. Her knowledge of the marketplace coupled with great instinct, commitment to giving 120% to every client, extraordinary attention to detail, warmth, sense of style and, above all her honest, ethical approach make her an ideal partner in what can otherwise be a very trying process. We were fortunate enough to engage Yumi as our listing agent for our three-bedroom townhouse in Culver City. We listed at a time when the market was declining, and were told by other parties that (1) we had priced our unit way too high and (2) we should expect to wait a year to sell. Under Yumi's expert guidance she developed marketing materials that positioned our home brilliantly, pulled together persuasive rational for the price and then staged it to look more pristine, bright, spacious and inviting than ever. The result was an accepted offer within 3 days or our initial listing, at only 3% off our asking price! After we entered escrow, Yumi drove the escrow process staying, on top of every last detail. If you are looking to sell your house in the LA area, you definitely want Yumi's knowledge of the market, energy and organization on your side! She is a joy to work with and she gets excellent results. | ||
Wisanu and Waratip Suthanurak |
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| Yumi was our real estate agent on both end of transactions Our case was a bit complicated because we want to sell the condo and then buy a house. Yumi helped us gliding through the transition smoothly. Not only she is very knowledgable about real estate regulations and transactions, but also very understanding emotionally during our transition. She laid out what was going to happen during the selling, what should we do during the transition, and what are the steps in buying. When the time came to sell our condo, she helped us setup our condo so it looked its best. It definitly looked great because we received multiple offers, and got our full asking price with no string attach! Buying was another tricky part because we didn't have much, so it took us a lot of time to find one that fit our needs within our budget. Yumi was very patient, and kept encouraging us that one day we would find our dream house. During the process, I never once felt that she pushed me to close the deal. She always told me her honest opinion, and represented our best interest. One day, we finally found a house with online account that Yumi set up for us. In no time, Yumi setup an appointment with the seller the first day it went on the listing. We ended up wrapping up the deal during the weekend, and the house never even had an open house. There is no doubt that she will be my real estate agent again for my next purchase. | ||
Rekha Rohila |
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| I just want to drop you a little note to let you know how much I appreciate all your help with the sale of my condo in Los Angeles. I know it's the real estate agent's job to make sure the sale goes through but I feel that you went way above and beyond your duties. We hit so many unforeseen glitches during the process but you kept on top of everything & kept me very positive when I was starting to lose hope. So positive in fact that I had complete faith in you and I left Los Angeles to move to Seattle even before escrow closed!! I had no doubts in my mind about leaving my future in your hands. I knew I could trust you to take care of any issues that my come up. If this is not the sign of an excellent agent, I don't know what is. I got a great feeling from you as soon as you came to my place after I told you I wanted to sell my condo. You sat with me & explained to me how the entire process would work so I wouldn't be in the dark about anything. You took so much of your time to rearrange my furniture and redecorate my place to make it more appealing to the general public instead of to women only. I couldn't believe that while I was at work, you actually came to my place to rearrange the kitchen cabinets to simplify them so they wouldn't look so cluttered! You also took care of a lot of other things for me since I wasn't available to take time of work...you waited for the gas company, the termite exterminator, and many others I can't even remember. I also want to thank your mom for everything she did. I just couldn't believe how she was with you every step of the way in helping you decorate my patio and for letting me use her precious plants to "cheer" up my place. She truly is a very generous person. Last peron to acknowledge here is your husband. He came over after your dinner to help you hang pictures that you were not able to hang by yourself. You sure are a family team!! I don't know any agent who has done any of these things for a client. Dealing with real estate agents would be a wonderful experience if all of them were like you. You are definitely very passionate about your job and it shows in your work. I will recommend you to anyone looking to sell or buy a place. Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Rekha |
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